...more than three times we've had to call them up and bitch because they try to change either me or my mom's plans over to their 'latest and greatest' and keep claiming their old plan that she was on is no longer in their system and they can't change it back. And then tried to claim that locked us into another two-year contract and it'd cost us $175 to break it per phone and the salesman told us the plan I was on included nationwide free roaming, and suddenly our bills would have $50 in roaming charges at $0.60/minute tacked on mid-way through the contract near the end...
Yeah, we're both annoyed at Verizon. T-Mobile? $100/month for two phones including unlimited data-mode use for mine that doesn't use minutes and has no bandwidth cap.
And I've seen many people screwed over by T-Mobile about two years ago, but for comparison their tech support helped walk me through setting up the Bluetooth link for modem and file transfer use to help me change the T-Mobile branding to what I wanted, and the first-level tech support was able to get me up and running despite some really odd errors we ran across. They were actually fairly well-versed in the tech. So either I got someone that should have been Level 3, or their Level 1 TS is actually worth a damn now. =^.^=
![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
Well...
Date: 2005-12-09 11:29 pm (UTC)Yeah, we're both annoyed at Verizon. T-Mobile? $100/month for two phones including unlimited data-mode use for mine that doesn't use minutes and has no bandwidth cap.
And I've seen many people screwed over by T-Mobile about two years ago, but for comparison their tech support helped walk me through setting up the Bluetooth link for modem and file transfer use to help me change the T-Mobile branding to what I wanted, and the first-level tech support was able to get me up and running despite some really odd errors we ran across. They were actually fairly well-versed in the tech. So either I got someone that should have been Level 3, or their Level 1 TS is actually worth a damn now. =^.^=