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[personal profile] wolfwings
855924136, only good until 6/30, but feel free to use it. I haven't, and have no intention of buying anything from HP ever again. =^.^= Ten-percent off anything over $50 on their on-line store.

Leave a comment when you do, so I can tac-nuke it.

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Date: 2007-05-23 08:23 am (UTC)
From: [identity profile] ratbat.livejournal.com
i feel you, the biggest mistake of last year was buying a laptop from HP. it was a peice of shit from the moment i turned it on. =( and then came the call to tech support..

Same exact thing here, in fact!

Date: 2007-05-23 09:11 am (UTC)
From: [identity profile] wolfwings.livejournal.com
LiveStrong 2000 series, just after Lance won his final TDFrance. Figured, hey, it's marketed at cycle-junkies and awkwardly-mobile sorts, even offers an insanely over-padded backpack carrying case as an option. Sounds like it should survive just being taken to and from work every night, used on a desk or in the front seat of a patrol car, right?

So far, under warranty (thank the Powers That Be that I bought the three-year accidental-damage protection plan!) I've had all the following replaced:

  • The entire screen assembly.
    Hinges failed, cannot be replaced separately.

  • The keyboard.
    Lower-right corner failed, keyboard back-plane had fractured in two.

  • The battery.
    When they sent it back after replacing my screen, they kept my super-sized battery, sent back a normal-sized one. Had to shuffle, got a brand-new super-sized battery since they couldn't track down my original!

  • The hard drive!
    Sudden fragmentation-grenade impression.

  • The motherboard!
    Related to the hard-drive pretending to be a grenade, failed shortly afterwards.



The only thing I haven't replaced now is the wireless card, lower chassis, touchpad, memory, CPU, and CD-RW/DVD-ROM drive that I've used all of... thirty or forty times in the last two years. Total that it's even been spun up. For $300 I've had them replace more than $2000 worth of parts in part-cost, and the entire laptop (including the $300-charge) only cost $2000 to begin with. Hell, just in shipping charges (express-mail a box to me that next-day's to them, express-mail the fixed machine back) they've spent more than $300 on me.

Never again. Dell's looking better and better to me these days.

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