Grr... I hate HP more and more with each passing month.

[wolfwings]

Now the lid-closed switch is failing. I prevented it from doing any more damage, but I'm afraid it's already fried the inverter for my LCD screen. Meaning... yup, I get to send it in again to HP.

I'm developing what I think is a 'boil-off' spot on my screen building from the lower-left corner where it's very hot. If I 'massage' the corner lightly I can get the screen to respond again, but after a few moments it goes jet-black again. And not a 'backlight off' black, a 'no liquid crystal there' black.

At this point, I've e-mailed HP, and will hopefully hear back from them shortly. I've had it though... ASAP I'm getting a god-damn Dell so I can take this thing out when I get my 944 here and fling it out the window at 70mph into a concrete support pillar on an overpass somewhere.

Piece of utter shit... gods, I can't say it enough, avoid HP like the plague if you actually travel with your notebook at all.

Comments

[lionman.livejournal.com]

Have I asked this question before: Do you have a local HP-certified shop that can do warranty repairs for you, or is this one of the Presario models that you have to send in for service?

[wolfwings.livejournal.com]

LiveStrong Special Edition. Bought it during their super-brief super-sale right after he won the TDF. It's a Compaq V2000Z in a black skin, even the PCMCIA 'dummy card' still has the Compaq moulding on it.

And I've spoken to Best Buy guys and a few HP-certified-and-recommended shops. They can't even replace the keyboard on HP laptops anymore without shipping it back to an HP Service Center. HP Certified apparently just means they get to keep a stock of pre-labelled shipping FedEx boxes to ship laptops out. There's no such thing anymore (AFAIK) as on-site HP notebook warranty repair, it's all ship-and-wait.

[lionman.livejournal.com]

It's laptop dependant. There are still shops that service 'business class' models of laptops locally, without having to ship them to HP service centers. However, I'm not surprised that the LiveStrong SE isn't one of those, it's marketed towards non-business audiences, and those are all ship-in only. :-/